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Documentation

Everything you need to set up Punctual and get your team clocking in.

Getting started

  1. Open the app at punctual.afrisalespro.com and choose to create a workplace. You get a free 14-day trial with full access for up to 5 staff.
  2. Enter your organisation name, then set your workplace location and radius (see below).
  3. Set working hours, grace period and working days in Settings → Schedule.
  4. Share your join code with staff so they can create their accounts.

Install the app on your phone: on Android use the browser menu → Add to Home Screen; on iPhone tap Share → Add to Home Screen.

Add your staff

Staff choose "I'm a staff member with a join code", enter the code and their details, and take their profile photo. In Staff you can see each person's department, ID, photo, status and registered device; make someone a co-admin; deactivate or remove people who leave; and reset a device or password.

Staff without a personal phone can be clocked in and out by an admin using Assisted Clock In/Out.

Workplace location & radius

Staff can only clock in within the radius around the location you pin. Phone GPS drifts by 5 to 50 metres, so set the radius generously: 75 to 150 m suits most single sites; bigger campuses may need 150 to 300 m. Pin the location while standing outdoors near the centre of the area staff use, then test from the farthest corner before rolling out. An optional IP-address lock can also require a known office network on top of the radius.

Clocking in & out

Staff tap the big green button to clock in; it turns red while they are on the clock. Break and Permission buttons record breaks and errands without hurting attendance scores. If an admin turned on Live Location Tracking, a visible notice shows while a Permission session is being shared.

Shifts & schedules

On supported plans you can create named shifts (for example Day and Night) that staff pick before clocking in, and on Gold use the drag-and-drop Roster Builder to assign shifts per person per day. Late arrivals are measured against the assigned shift.

Records & reports

Records shows attendance for Today, Yesterday, 7, 30 or 90 days, All time or a custom range. Click a row for the full session breakdown and location. Export to CSV for payroll, or produce PDF reports. Gold adds overtime tracking and a timesheet period lock so finished periods cannot be edited by accident.

A Distance column shows how far from the workplace each person's first clock-in was (red when outside the radius, "Remote" for approved remote sessions). On Lite and Gold, Email report sends the selected period to any address through your own email webhook.

Payroll

On Lite and Gold the account owner gets a Payroll tab. Set each person's pay as a monthly salary or an hourly rate, choose a period, and tap Calculate. Hourly staff are paid for recorded hours; salaried staff receive their fixed amount, and overtime (if enabled in Settings) is paid at your overtime multiplier. Add bonuses or deductions, save the run to history, and export it as CSV or PDF or email it. Rates are visible only to the owner. Payroll is based on recorded attendance and does not calculate tax or pension: enter those as deductions and review the figures before paying.

Remote work & approvals

On Gold, staff tap Work remotely, take a selfie and send it for approval. The app runs a best-effort face check against their profile photo and flags a warning if it does not match; admins review the photo and approve or reject from the Today dashboard.

Security settings

Device binding ties each account to the first device it logs in from so passwords cannot be shared; reset a device from Staff when someone changes phones. Gold also offers two-factor authentication and biometric login. Read the Security Policy for the full picture.

Offline & install as app

With no signal the clock button still works: GPS finds the position without internet, the entry is saved on the phone and syncs automatically when a signal returns. Being offline never bypasses the radius check.

Troubleshooting

ProblemTry this
"You are Xm away from the workplace"Move outdoors or nearer the pinned point; admins can widen the radius.
New phone, can't sign inAsk your admin to reset your device in Staff.
Password reset email not arrivingAsk your admin to reset it from Staff → Reset Password and give you the new one directly.
Location permission deniedAllow location for the app in your phone or browser settings, then reload.
Staff limit reachedRemove inactive staff, upgrade the plan, or add Extra Staff Seats.

Plans & seats

Staff limits: Free Trial 5, Basic 10, Lite 20, Gold 100. Need more? Add Extra Staff Seats on any plan: +10 staff $5, +20 staff $10, +30 staff $15, +40 staff $20, +50 staff $25, +100 staff $50, from Settings → Request an Upgrade or the pricing section. The app also has a built-in step-by-step Guide (the Help button) that always matches your version.